Kitchen junk drawer is the same disease, 9 spatulas, one good knife.

That stinks, especially after you already had the whole formula mixed and ready to go. Two shades off is a lot to fix on the spot, and she had to know the first pic wasn't real. I feel for you though, because that puts you in a weird spot where you look like the one who messed up when it was her photo that was the problem. Asking for the raw pic up front is smart, and honestly I might start doing the same thing. Did she at least understand once she pulled up the unedited one?

What did Ray say about the sponge going sour on you by midday? I ask because that's the part nobody talks about. A sponge sitting in that bucket picks up grit and lime and starts stinking, and if you're not rinsing it out good it can mess with your mix. The trick works, no question, but I'd keep a clean one on rotation instead of letting the same one sit there all day.