Tracking apps make it way easier... just snap a photo of the receipt and it's done.

That "survival not comfort" thing is overblown. A good sleeping pad and wearing a beanie makes a 20-degree bag plenty comfortable at 30 degrees. People just pack wrong and blame the gear.

Remember when I thought giving in was the only way to avoid a fight? I used to just refund people to make them leave. Then I saw a coworker try Brooke's method. She offered a free cookie to a kid who hated his cupcake, and the mom went from yelling to thanking us. It showed me that holding the line, but tossing a small bone, actually works better. Now I see it keeps things fair without making everyone angry.

Did you see that article about collagen breaking down after four hours?

Read a forum post once where a guy said the same thing about the heat build-up from regular blades.