I used to answer every email the second it came in, now I batch them twice a day
For years, I'd drop whatever I was doing to reply to a client email, thinking it showed I was on top of things. It meant my workday was just a series of constant interruptions. About eight months ago, a mentor flat out told me, 'You're training people to expect instant replies and burning yourself out.' I switched to checking and answering emails only at 10 AM and 3 PM. My focus is way better, and I actually get my main tasks done. Has anyone else set a rule like this and had clients push back at first?