Yeah and it's weird how that happens with a lot of things, not just malls. I've been noticing more and more that the way I remember stuff from my childhood is totally off from what actually happened. Like I thought my town's downtown was always a little sketchy but then I found old photos and it was already pretty run down in the 80s. It's like our brains have this soft filter that smooths out the decline so it feels like it happened faster than it really did. Makes you wonder what else we're remembering wrong just because we weren't paying close attention at the time.

That's rough, having to retram the spindle on a brand new machine just because of a coolant block issue. Sounds like a real headache for that shop in Columbus, especially if they needed it running right away. Hope Haas makes it right for anyone else who got one from that batch.

Brooo 500 returns in one shift is insane. My brain would melt faster than a Frosty left out in the sun after that. I bet you could probably recite the return policy in your sleep now. Honestly I think I'd rather count the number of times customers say "but the website said" than try to hit that milestone.

My crew does the same thing with paint bids, everyone uses the same software but the real money is catching what they miss.

Yeah I grabbed an awl for an 1880s binding and never looked back.