Yeah, I learned that lesson with a cheap mover once, they swore my dented fridge was factory style. Weather is their favorite excuse, right up there with "it was like that when we loaded it." At least your bumper crack is honest damage, mine got blamed on a solar flare or something equally ridiculous.

Funny enough, same thing happened to me in Bangkok except my "router" was actually a broken ethernet cable I'd been carrying for years. Swapped it out at a 7-Eleven and suddenly the hostel wifi felt like fiber.

My buddy found a draft of Alien where Ripley was a guy, and honestly the whole shower scene hits different.