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Hit 1,000 complaints handled in a single shift and almost cried at my register
I work at a grocery chain in Nashville and yesterday I clocked 1,004 customer complaints on my log sheet. That includes everything from price checks to expired coupons to a guy yelling about avocado ripeness. It really hit me how much crap we take without snapping. My manager didn't even blink when I showed him the number. Has anyone else ever counted their daily complaint total and gotten shocked by the volume?
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alice9913mo ago
Wow, I would have needed a nap after just ten of those.
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anthonykim3mo ago
Ten reps doesn't sound like that big of a deal to me @alice991, are we sure it's not just the slow pace that's making people tired?
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