The register crashed mid-refund and I had to hand-write everything

Right at 6 PM on a Friday, our POS system froze while I was processing a $82 refund for a lady whose kid returned a broken hamper. I ended up writing down her card number and transaction ID by hand on a receipt, then taking a photo with my phone for the manager to key in later. Has anyone else had to do weird paper backups when the tech just dies on you?

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2 Comments

stellam892mo ago

Wow, honestly I used to think digital systems were always better but this changed my mind.

2

tylermason2mo ago

What made you finally switch your view on that?

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