Old grocery store manager smiled at me today

Been cashiering at Kroger for 6 months and a customer actually thanked me for bagging their eggs correctly after 3 tries, anyone else notice how rare real appreciation feels in this job?

2 comments

2 Comments

rivershah21d ago

My Kroger has this older dude named Bill who's been bagging for 20 years and he told me the secret is double bagging anything fragile and using the produce bags as cushion layers. Most people just throw stuff in there and hope for the best, but that extra 10 seconds of care is what makes someone actually stop and say thanks. Managers don't train for that kind of detail, so when customers notice it, it hits different because you know they've been burned by bad bagging before.

kim.stella21d ago

I read a consumer report one time that said proper bagging can cut down on food waste by like 15% just because things don't get crushed on the way home. @rivershah, Bill sounds like a REAL pro with that produce bag trick. I had a bagger at a little market in Ohio who always put eggs in their own small bag and tied it tight so nothing shifted. It's those tiny habits that separate the good from the great, and managers seriously miss out by not teaching it.