Giving extra minutes to regulars changed my whole day

I used to skip the pre-cut talk with my regulars to save time. After a messy fade that took forever to fix, I learned that a little extra talk stops big mistakes. How do you keep up with regulars' style changes without losing speed?

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3 Comments

kelly_ramirez967mo ago

Wait, you used to just skip asking them what they wanted? I mean, that seems like asking for trouble right from the start. Even my regulars sometimes want something totally different, so I can't imagine not checking in first. That one bad fade must have been a nightmare to fix, no wonder you changed your whole routine. I guess a couple minutes talking really does save you from a huge headache later.

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nina_ramirez7mo ago

How bad was that fade anyway?

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sandrab917mo ago

Wait, a barber didn't even ask what you wanted? That's wild. How do you even start cutting without asking first?

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