A client told me her skin was 'ruined' by another esthetician's advice

She came into my studio in Boise last year, visibly upset, because a previous pro told her to use a 10% glycolic acid serum every single day. Her barrier was completely compromised. Do you think we have a duty to correct misinformation from other providers, or does that cross a line?

2 comments

Log in to join the discussion

Log In

2 Comments

patricia_rodriguez5mo ago

Wasn't there a whole thing about this being a duty of care? Letting bad advice slide just feels wrong.

10

david_adams5mo ago

Seriously, is letting someone stay hurt not the real line to cross?

2