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A client told me her skin was 'ruined' by another esthetician's advice

She came into my studio in Boise last year, visibly upset, because a previous pro told her to use a 10% glycolic acid serum every single day. Her barrier was completely compromised. Do you think we have a duty to correct misinformation from other providers, or does that cross a line?
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2 Comments
patricia_rodriguez
patricia_rodriguez3d agoMost Upvoted
Wasn't there a whole thing about this being a duty of care? Letting bad advice slide just feels wrong.
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david_adams
Seriously, is letting someone stay hurt not the real line to cross?
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