My manager at the diner in Reno told me to comp a meal for a guy who cussed me out, and I'm still mad about it 6 months later | Customer Service Confessions - Librear
Six months of being mad is your brain telling you something got handled wrong. But here's the thing nobody talks about, that comp probably got rung up as an apology from the diner, not from you. The manager took the easy way out and made the customer happy instead of having your back. That's what's really eating at you, not the free meal itself.