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Read a study that said 70% of diners now check online menus before choosing a place
Found it in a hospitality report from last quarter... makes you think about how much that first digital impression matters. How much time do you guys spend on your menu descriptions online?
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mia_scott776mo ago
Ngl that study sounds about right. But what happens when the real menu shows up and it's totally different from the online one? Seen that a few times and it's a huge letdown. How do you even start to keep those two things in sync without it being a full time job?
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the_barbara7mo ago
Our menu descriptions get updated constantly because people really do judge the whole place by them. It's wild how much a few words on a screen can make or break a night.
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