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Vent: A customer's 'simple' return took my entire 8-hour shift
Honestly, it was a $40 item from 2019 with no receipt and a system that kept crashing, and the lady argued every single step. Has anyone else had a shift completely derailed by one person?
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kimc8621d ago
That 2019 receiptless return sounds like a special kind of retail hell.
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cora_perez21d ago
Wait, they tried to return something from 2019 without a receipt? @kimc86, that is a whole new level of customer request. The store would have to dig through years of sales data just to find the right price. I can't imagine the look on the employee's face when they heard the year. That policy must have been incredibly generous, or maybe just really old. What store was it even for?
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