A customer's comment about my seams changed everything

I had this guy in Phoenix watch me seam a bedroom and he said "you're fighting the carpet instead of working with it." He was right, I was pulling too hard trying to get perfect seams instead of letting the carpet relax into place. Has anyone else had a customer or another installer give feedback that totally flipped how you approach a part of the job?

2 comments

2 Comments

the_nancy22d ago

Well, didn't that Arizona heat make the carpet more stubborn too?

scott.grace22d ago

That heat definitely makes it harder to let the carpet relax.