My car sat 11 days in a Denver lot because of one missing paper

I shipped my Civic from Phoenix to Denver last month and the carrier would not release it because the title copy I sent was a photo of a photo. The dispatcher kept saying it was a broker issue, so I spent 3 hours on hold across 6 different calls before someone finally sent me the actual release form to sign. The car got dropped at a lot off I-70 and sat there 11 days while I chased paperwork, which cost me $220 in storage on top of the $650 I already paid. Check that your title scan is clear and matches your ID before you book, not after the truck is already rolling. Who else has gotten stuck paying storage because of a document mix up?

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faithj1017d ago

Eleven days sitting in a lot over a blurry title pic is wild, that dispatcher should have just sent you the release form on day one instead of passing the blame around. Three hours on hold across six calls only to get the runaround is the kind of thing that makes you never want to ship a car again. Denver storage fees add up fast too, so I get why you're warning people to check their docs before booking.

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